Reference

What You Agree to When You Use o880

These terms set out the rules that apply to your o880 account — how it is opened, how deposits and withdrawals work, and what we both agree to. Access and eligibility depend on your local law and the regions we currently serve.

Account holder rulesbKash, Nagad, Rocket deposit termsWithdrawal conditionsEligibility by regionAccount suspension policy
o880 What You Agree to When You Use o880
TERMS CONTACT

Reach Us About These Terms

If a clause is unclear or you need to raise a concern about how a term applies to your account, our support team can walk you through it. Have your account details ready so we can check the specifics quickly.

Live Chat Chat support is available directly from your account dashboard. Start a conversation and quote the clause number or transaction you want to discuss.
Email Support Send a written query to our support address shown in your account settings. We aim to reply with a clear, specific answer referencing the relevant term.
Account Help Centre The Help Centre inside your account covers common terms questions, wallet verification steps for bKash and Nagad, and how withdrawal holds are reviewed.
HOW WE HANDLE THIS

Account Security and Terms Enforcement

We enforce these terms consistently so every account holder is on the same footing. Below is how we handle the key areas that affect your account most.

Wallet Verification

When you link a bKash, Nagad, or Rocket number, we verify it matches the account holder name on file. This step protects your withdrawals and keeps the account secure.

Account Security

Your account is protected by OTP-based login. We never ask for your wallet PIN. If you suspect unauthorised access, contact support immediately so we can freeze the account pending review.

Data Retention

We retain account and transaction records in line with our privacy policy and applicable regulations. You can request a summary of your account data through the support team.

Requesting Changes

To update your registered mobile number, wallet details, or contact information, raise a request through live chat or email with the relevant verification documents attached.

Common Questions About These Terms

Below are the questions we hear most often about how these terms work in practice — from account eligibility to what happens if a bKash deposit is disputed.

These terms apply to anyone who opens or uses an o880 account. Eligibility depends on your local law and whether your region is currently served by the platform.

No. Deposits must come from a wallet registered in your own name. Using another person's bKash or Nagad account breaches these terms and may result in a hold on your funds.

Depending on the breach, we may suspend your account, withhold pending withdrawals for review, or close the account permanently. We will notify you with a reason where permitted.

We notify you via the contact details on your account before any material change. Continuing to use the platform after the notified date means you accept the updated terms.

Contact our support team first — through live chat or email — before raising a dispute with your wallet provider. We can usually resolve transaction issues faster through the account review process.

Send a request to the support email listed in your account settings. We will provide a summary of the data we hold in line with our data retention policy.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.